Everything you need. Nothing you don't.

From ingestion to automated remediation — a complete observability platform with AI intelligence built in from day one.

OBSERVE

Core Observability

Distributed Tracing

Full waterfall visualization across microservices. Click any span for attributes, events, and timing.

Log Management

Full-text search, severity filtering, and live tail with SSE streaming. Correlated with traces via trace ID.

Metrics Collection

Ingest and query metrics via VictoriaMetrics. PromQL-powered queries with sub-second resolution.

Live Topology Map

Auto-discovered service dependency graph with real-time health, latency, and throughput. 3D mode for large architectures.

Application Metrics (RED)

P99 latency, error rate, and operations per second on the services overview. Instant visibility into service health.

Custom Dashboards

Drag-and-drop bento grid layout. PromQL-powered panels with templates, cloning, and import/export.

Intelligent Alerting

PromQL-based rules evaluated every 15s. Auto-deduplication, AI grouping into incidents, and anomaly-based alerts.

OpenTelemetry Native

OTLP gRPC and HTTP ingestion. Works with any OTel SDK or Collector. No proprietary agents required.

INTELLIGENCE

AI & Machine Learning

AI Root Cause Analysis

Automated RCA engine with correlator and ranker. Ranked probable root causes with confidence scores and linked evidence.

ML Anomaly Detection

Multi-model anomaly detection using scikit-learn, Prophet, and PyTorch LSTM across all signal types.

AI Commander

Natural language interface for observability. Query services, traces, logs, and incidents using plain English.

Capacity Forecasting

Prophet-powered time series forecasting. Predict resource exhaustion days before it impacts your users.

Predictive Analytics

PyTorch LSTM neural network models for time-series prediction. Proactive alerting on predicted anomalies.

Baseline Generation

Automatic baseline computation for all metrics. Detect deviations from normal behavior without manual threshold tuning.

RELIABILITY

SRE & Reliability

SLO & Error Budgets

Full CRUD SLO management with rolling window evaluation, burn rate tracking across 1h–30d, and compliance heatmaps.

Reliability Score

Weighted health score combining latency, errors, SLO compliance, incidents, and deployment risk per service.

Incident Management

Full lifecycle from open to closed. Timeline, impact radius, and AI-driven RCA in every incident view.

Self-Healing Automation

Define policies to restart pods, scale deployments, or clear queues. Manual, suggested, or auto-approved modes.

Change Intelligence

Track deployments, config changes, and infrastructure updates. Risk scoring with anomaly correlation.

Latency Percentile Analytics

P50 through P999 breakdowns. Per-operation percentile overlays, time-series trends, and period comparison.

Synthetic Monitoring

Built-in HTTP checks from multiple locations. Define assertions, track uptime, and catch outages proactively.

ENTERPRISE

Enterprise & Operations

Cost Observability

Allocate infrastructure costs per service. Detect cost anomalies and visualize spending trends across your stack.

Business KPI Correlation

Ingest custom business metrics and correlate with technical performance. Revenue impact scoring per incident.

Continuous Profiling

CPU and memory flame graphs linked to traces. Always-on, low-overhead profiling at the function level.

Audit Logging

Tamper-proof hash-chain audit trail for all user actions. Full compliance visibility for SOC 2 and ISO 27001.

Service Catalog

Full service registry with health status, dependencies, alert rules, and ownership per service.

Ticket Integration

Bi-directional integration with Jira and ServiceNow. Create and sync tickets directly from incidents.

Custom Log Monitors

Pattern-based log monitors with alerting thresholds, bulk toggle, and cloning. Detect specific log patterns automatically.

Data Retention Policies

Configurable retention management for traces, logs, and metrics with automated cleanup enforcement.

SSO & RBAC

LDAP, SAML 2.0, OAuth2/OIDC, and Microsoft Entra ID. Granular roles, teams, and data isolation.

Real-time WebSocket Push

Live push updates via WebSocket for dashboards, alerts, and incidents. No polling required.

GraphQL & REST API

Full GraphQL API alongside REST. Flexible querying for integrations, automations, and custom tooling.

License Management

Key validation, usage metering, and enforcement. Track seat utilization and plan compliance.

Ready to see everything?

The Pointer team handles deployment and onboarding end-to-end. Request a demo and we'll have you monitoring in days, not weeks.